Frequently Asked Questions

How does Squideo work?

Our system is simple and hassle free.

Step 1) Request a Quote and tell us about your project.

Step 2) We'll send you your quote, along with a list of things we'll need to get started. If you wish to continue we'll send a 50% deposit invoice. As soon as this is processed and we have the requested information from you we schedule your project. 

Step 3) If you require script writing, we schedule and produce a draft script based on the information you have provided for your review within 3 working days. 

Step 4) Once this has been signed off by yourself we will commence work on the video and we'll provide a draft for your review within 7 working days of that date. If you provide a complete script, we begin the animation process right away.

Step 5) We'll send over your draft video and we'll also provide access to a revision form where you can detail all relevant changes to the video in order for us to get this just right for you. All visual revisions detailed on this form are free of charge.

Step 6) We send over your revised version with your implemented revisions within 5 working days of submission of our revision form.

Step 7) The final 50% balance is settled on your satisfaction.

Can I make changes to my video after I receive it?

Yes, we offer FREE visual amends with every video!

Most videos do require revisions. Visual revisions are free of charge and unlimited if submitted within 10 days via our revisions system.

Confirmed script/voice over revisions are £30 + VAT per script, within 30 days of draft delivery.

Visual revisions after the 10 days 'Free' period are priced at £10 + VAT per visual.

We keep editable project files on our system for 30 days, after this time, we can provide hosting to hold these editable files on our system should you wish to make changes later down the line.

Editable File Hosting is priced at £30 + VAT per video/per quarter.

Are voice overs available?

Professional voice overs are supplied with our videos.

A voice over completely changes the dynamic of your video, with an implemented voice over; we don't have to display the entire script on screen, we can focus more on your imagery and animated visuals, further increasing engagement and impact of your video.

We use fantastic, professional voice over artists that can be heard on our submission form.

How long will it take for my video to be delivered?

We’ll have your draft videos ready within 7 working days of payment.

 

If you require script writing, we deliver a draft script for your review within 3 working days, we'll have your draft ready within 7 working days of script approval.

Here at Squideo, We work Monday - Friday.

Will my video be branded to my company?

Absolutely! We always keep your video on brand. This way, it will place seamlessly on your website, social media or wherever you wish.

How long will my script need to be for a 30 second video?

As a rough guide, we recommend 50 words per 30 seconds of video. For longer projects this can be increased slightly.

This is an ideal, comfortable pace that gives your viewers enough time to digest information, whilst also providing enough time to display animation relevant to the subject on screen.

Can I use my own images in my video?

Yes! Simply upload them in the 'imagery' section of the form, you can upload up to 10 files.

Are our videos based on templates?

No, we build every video from scratch in a style similar to your branding, every video is unique and is designed to place seemlessly in your marketing campaigns, or on your website.

On our brief submission form there is a section where you can provide visual ideas for you project.

Will Squideo branding appear in my video?

No, we never use our own branding in videos produced for our customers.

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